Online Chat with Sales and Proposal Analysts

http://www.misakko.com

Click on the Live Help icon on our homepage to start a secure chat with one of our sales and proposal analysts. You will be assigned to a dedicated sales and proposal analyst as the single point of contact. You have the option to e-mail the chat scripts to you or anyone in your company.

Online Chat with Developers

http://support.misakko.com

You can securely chat online with the developers working on your project. Once your project has started, you are able to chat with the developers to discuss the subtle requirements of the project and check the project status.

Project Management Portal

https://misakkoinc.basecamphq.com

You can securely manage requirements, track project completion status, and upload/download files using our online project management portal any time any where.

All Email Correspondence Tracking:

http://support.misakko.com

All emails you sent to us and all emails we sent to you are archived chronologically for you to securely retrieve and review any time any where.

Submit A Service Request Ticket:

http://support.misakko.com

Securely submit a service ticket request to our sales / proposal department or our custom development department. Our response time to your ticket is measured with service level agreement (SLA) if you are one of our clients.